Home Wi-Fi & Network Health Check in Windsor

Is your video call freezing in the middle of a conversation? 

Does your Netflix buffer endlessly just as you get to the good part? Are there rooms in your house where the Wi-Fi signal simply disappears? 

You are not alone. In a town like Windsor, with its beautiful mix of modern and historic properties, achieving perfect Wi-Fi coverage can be a real challenge.

At Old Windsor Computer Care, we provide a professional network health check service to diagnose and fix your home Wi-Fi problems for good. 

We will identify the root cause of your slow and unreliable connection, and provide clear, effective solutions to ensure you have a strong, stable signal in every room.

Common Wi-Fi Problems We Solve

If any of these sound familiar, our Wi-Fi health check can help:

• Wi-Fi "Dead Spots": Areas in your home or garden where you have no signal at all.

• Slow Internet Speeds: Your connection feels sluggish, especially when multiple people are online.

• Constant Buffering: Videos on YouTube, BBC iPlayer, or Netflix stop and start.

• Dropped Connections: Your devices randomly disconnect from the Wi-Fi network.

• Difficulty Connecting New Devices: Smart TVs, speakers, or new laptops struggle to join your network.

• Poor Video Call Quality: Unstable connections on Zoom, FaceTime, or Teams calls.

Our Comprehensive Wi-Fi Health Check Process

We use a systematic approach to find out exactly what is causing the problem.

• Consultation & Testing: We start by discussing the issues you're facing. We then test the speed and stability of your current connection to establish a baseline.

• Signal Strength Mapping: Using specialist software, we walk through your home to map your Wi-Fi signal strength, identifying weak areas and dead zones.

• Interference Analysis: We check for interference from other networks (especially in flats and terraced houses), and from household appliances like microwaves and cordless phones.

• Router & Equipment Check: We assess your internet router's position, settings, and age to ensure it is configured for the best possible performance.

Clear, Jargon-Free Report: We provide you with a simple summary of our findings and recommend the most effective, value-for-money solutions to solve your issues.

Effective Solutions for Better Home Wi-Fi

Based on our findings, we can implement a range of solutions, including:

• Router Optimisation: Often, simply moving your router to a more central location and adjusting its settings can make a huge difference.

• Upgrading Your Router: If your router is old or supplied by your internet provider, a new, more powerful model can significantly boost speed and coverage.

• Wi-Fi Extenders: For smaller dead zones, a simple range extender can be a cost-effective way to push the signal a little further.

• Mesh Wi-Fi Systems: For whole-home coverage without any dead spots, a modern mesh system is the best solution. These systems use multiple points to create a single, strong, seamless Wi-Fi network throughout your property.

Frequently Asked Questions (FAQ)

Q: What is the difference between a Wi-Fi extender and a mesh system?

A: An extender simply repeats the signal from your main router, which can sometimes reduce speeds. A mesh system replaces your existing Wi-Fi with a smarter, more powerful network of interconnected points that work together to provide fast speeds everywhere.

Q: My internet provider says my speed is fine, so why is my Wi-Fi so slow?

A: The speed to your house and the Wi-Fi speed inside your house are two different things. Your internal network can be slowed down by a poor router, thick walls, or interference, which is what our health check is designed to identify.

Q: How long does a Wi-Fi health check take?

A: A typical health check and consultation takes around one hour. If any new equipment needs to be installed, we will agree on a time to return and complete the work.